Minneapolis – A Minneapolis man and his two children were asked to leave a Southwest Airlines flight in Denver after he tweeted about a boarding disagreement.
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Duff Watson says he has priority boarding because of his “A-List” customer status. But a gate agent didn’t allow his two children, ages 6 and 9, to board with him Sunday on a flight to Minneapolis.
WCCO-TV (http://cbsloc.al/1x0UZFd ) reports Watson says he tweeted that the gate agent was rude and that his family was asked to leave the plane after choosing their seats.
Watson says the agent felt threatened and that his family could not return to the plane until he deleted his tweet.
The family was eventually allowed to re-board. Watson says Southwest apologized to him in an email and gave him $150 in vouchers.
And we care because…………….?
Ridiculous.
This is a very important news item. When you buy a ticket you deserve a flight. An employee cannot deny you that right. Additionally, passengers must follow instructions from flight crew. If a crew member says a person cannot fly because of a potential threat, that is a serious claim with legal ramifications.
Even more troubling is that the person was not allowed to proceed unless he deleted the tweet. Does removing a tweet really remove any potential threat? It seems more like an infringement of right to free speech. That is really something every American should know.