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Kirkland, WA - United Airlines Removes Flight Attendant Involved In Alleged Discrimination Of Muslim Chaplain

Published on: June 3, 2015 04:18 PM
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Kirkland, WA - Tahera Ahmad, the Muslim Northwest University chaplain who has alleged she was discriminated against aboard a United Airlines flight, has kept up the pressure on United Airlines to publicly address what happened.

As previously reported on VIN News (http://bit.ly/1df8k9G ), Ahmad has said she was denied an unopened can of Diet Coke by a stewardess who purportedly told Ahmad, “You would use it as a weapon.” Ahmad was wearing a hijab, a Muslim headscarf, at the time of the incident.

She has claimed her fellow passenger was given an unopened bottle of beer.

Both the pilot and the flight attendant apologized to Ahmad on the day of the flight, but Ahmad insisted that United Airlines is minimizing the event. “I’m disappointed in the (airline’s) apology,” Ahmad said. “It does not address the discrimination. It basically glosses over the entire occurrence. It says it was a misunderstanding over a can of diet soda.”

The flight was operated by Shuttle America for United.

In a statement issued today, the airline said, “While United did not operate the flight, Ms. Ahmad was our customer and we apologize to her for what occurred on the flight. After investigating this matter, United has ensured that the flight attendant, a Shuttle America employee, will no longer serve United customers.

United does not tolerate behavior that is discriminatory – or that appears to be discriminatory - against our customers or employees.

All of United’s customer-facing employees undergo annual and recurrent customer service training, which includes lessons in cultural awareness. Customer-facing employees for Shuttle America also undergo cultural sensitivity training, and United will continue to work with all of our partners to deliver service that reflects United’s commitment to cultural awareness.”

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Read Comments (7)  —  Post Yours »


 Jun 03, 2015 at 06:15 PM puppydogs Says:

Way to go United. Good job of being PC.


 Jun 03, 2015 at 08:07 PM PowerUp Says:

She is risking pushing too much and it will back fire...


 Jun 03, 2015 at 08:51 PM Mazal1 Says:

Reply to #2  
PowerUp Says:

She is risking pushing too much and it will back fire...

Put her on the no fly list


 Jun 03, 2015 at 08:59 PM Anonymous Says:

To #1 and #2- How would you like it if the same flight attendant discriminated against frum passengers, and refused to serve them Kosher food, which they had previously ordered? Why are you both being some hypocritical in this matter?


 Jun 03, 2015 at 09:40 PM The Professor Says:

Reply to #2  
PowerUp Says:

She is risking pushing too much and it will back fire...

Please define pushing back too much. If the passenger next to her got an unopened can of beer without problems, why is her request for an unopened diet Coke unreasonable? Imagine if you had ordered a kosher meal, and the stewardess insisted on serving it with the seals broken. I evidently don't have the profound insight that you do.


 Jun 04, 2015 at 12:02 AM LionofZion Says:

Most times they will not give you the can.


 Jun 04, 2015 at 12:37 PM smartie Says:

It makes sense. Imagine if a frum guy in a while chassidish get up asked for an extra platic knife. In our paranoid society we would start thinking why does he need a knife. If a women in her muslim headpeice asks somethings that seems out of the ordinary the stewardess got nervous. And if she would have used it to hurt someone, the stewardess would have been blamed. If you walk around looking very religious then ppl are watching you like a hawk.... and unfortunately for good reason.


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