New York, NY - Why Con Ed May Have Your Number
New York, NY - It’s summer - and that means you may soon be hearing from Con Ed.
The electricity giant is making robocalls urging customers in areas on the brink of power failures to conserve energy. Con Edison sent out the automated messages to neighborhoods in Brooklyn and the upper West Side on Monday, when temperatures reached the 90s. “We got a great response from our customers,” Con Ed spokesman Bob McGee said. “We were very appreciative of it. It was the 10th-highest usage day in Con Ed history.”
The utility has been using the robocall system since 2006, and in the past year has branched out to other technologies.
The company has opened Twitter and Facebook accounts.
And it hooked up with the city’s Office of Emergency Management to feed information through the agency’s Notify NYC program. That service sends a blast of text messages to subscribers and residents in affected areas.
“It actually worked well in the last [power failure] incident in Williamsburg on Monday,” OEM spokesman Chris Gilbride said.
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