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New York, NY - Why Con Ed May Have Your Number

Published on: July 1, 2010 08:22 PM
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New York, NY - It’s summer - and that means you may soon be hearing from Con Ed.

The electricity giant is making robocalls urging customers in areas on the brink of power failures to conserve energy. Con Edison sent out the automated messages to neighborhoods in Brooklyn and the upper West Side on Monday, when temperatures reached the 90s. “We got a great response from our customers,” Con Ed spokesman Bob McGee said. “We were very appreciative of it. It was the 10th-highest usage day in Con Ed history.”

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The utility has been using the robocall system since 2006, and in the past year has branched out to other technologies.

The company has opened Twitter and Facebook accounts.

And it hooked up with the city’s Office of Emergency Management to feed information through the agency’s Notify NYC program. That service sends a blast of text messages to subscribers and residents in affected areas.

“It actually worked well in the last [power failure] incident in Williamsburg on Monday,” OEM spokesman Chris Gilbride said.


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Read Comments (4)  —  Post Yours »

1

 Jul 02, 2010 at 03:36 AM Anonymous Says:

Ya and wait for next week every day 90-95 degrees
Hot hot hot I can't wait

2

 Jul 02, 2010 at 01:57 PM Cake & eat it Says:

So they charge me more & then call me to tell me I cant use so much electricity???
Is it just me, or is there fundamentally wrong in calling this a 'service'???
They think they can have their cake. And eat it!
Why do we put up with it? (probably b/c we have no other choice) Why do we let them take our money for a service they cant always provide?

3

 Jul 02, 2010 at 03:38 PM Anonymous Says:

What chutzpah of Con Ed! For years, it had advertising campaigns entitled "Live Better Electrically". It kept pushing consumers to buy more and more appliances, so as to use more and more electricity. Con Ed is required by the NYS Public Service Commission to forecast electric peak demand by month, so as to ensure an adequate supply of electricity. Also, it is supposed to pool its resources, so it can buy electric from other utilities during periods of peak demand.

4

 Jul 02, 2010 at 04:03 PM Anonymous Says:

Yup I got a call from con ed. Then they called me to say that everything is ok

5

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