Albany, NY - NY's Unemployment Hotline Overwhelmed Crashes

Albany, NY - New York's unemployment claims systems have crashed, overwhelmed by tens of thousands of jobless New Yorkers trying to call or log in at once ahead of this week's filing deadline. State labor department officials say the problem started Monday and caused the phone banks at the state's toll-free claims center to shut down, followed by the online filing system. Leo Rosales, an...