Mount Laurel, NJ – ‘Disaster After The Disaster’: Unwanted Donations

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    A volunteer passes a damaged home emblazoned with U.S. flags in the Rockaways, Saturday, Nov. 10, 2012, in the Queens borough of New York. Despite power returning to many neighborhoods in the metropolitan area after Superstorm Sandy crashed into the Eastern Seaboard, many residents of the Rockaways continue to live without power and heat due to damage caused by Sandy. (AP Photo/John Minchillo)Mount Laurel, NJ – Superstorm Sandy has brought out generosity far and wide in the biggest U.S. relief effort for the American Red Cross and other groups since Hurricane Katrina swamped the Gulf Coast in 2005.

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    And while the response is heartwarming, some of that is also helping create a “second disaster after the disaster,” in the words of one expert.

    It’s a common quandary after natural disasters displace lots of people and destroy homes and possessions. Relief groups need very specific things, along with cash and organization. Instead, they get vases and vacuum cleaners, or interference from well-intentioned volunteers who think they’re helping but are just hindering efforts.

    “It’s really been a lot of stuff really affecting the disaster site,” said James McGowan, the associate director of partnerships at the National Voluntary Organizations Active in Disaster, who made the “second disaster” analogy. “They’re just showing up and they’re not coordinated with the agencies.”

    Ad hoc relief groups need to make sure they are taking in only items that are requested and can be distributed. Money is the best because organizations don’t have to pay to move it and can tailor spending to changing needs, McGowan said. Transporting and distributing a simple donated can of food can be $15 to $25.

    People who insist on giving physical goods should make sure they’re working through groups that are coordinating with organizations on the ground, McGowan said. Established groups are taking aid to areas that need it.

    “Some of our agencies are really focused on those areas that say they’re not getting any help,” he said. “We are out there.”

    The Fire Department in Mount Laurel is proud of what it organized for people just an hour away who were slammed by the storm at the end of October, sending off 11 trucks of donated supplies Friday morning.

    “If this happened to my family, I’d want people to help out like this,” said Capt. Chris Santone, chairman of the department’s relief effort.

    The confounding part was figuring out what to do with things not requested: the vacuums and vases, pots and pans, opened cases of bottled water, and used clothing.

    By the time the department’s 24-hour donation drive was done, a pile of clothes 7 feet high filled up a bay usually used to park a truck at department headquarters.

    The pots and pans and clothing are being sent to the Salvation Army. Nonperishable food, bottled water, diapers, baby wipes and cleaning supplies are going to shelters that requested them; other supplies are going to the Toms River Fire Department to aid firefighters and their families whose homes were damaged by Sandy’s storm surge.

    Several similar efforts have happened or are in the works elsewhere. Groups are planning to move goods from Pennsylvania to Long Island and from Delaware to New Jersey.

    Wayne Piaggi, a trucker from Adams, Mass., who drives between western Massachusetts and New Jersey most days, decided he wanted to help. He was going to gather all kinds of supplies until he spoke with officials at shelters and the Red Cross.

    “They have a lot of everything; they need food. They don’t have anything to eat,” he said. “We put the word out that we need food right away.”

    He’s planning to accept donations in Massachusetts until his truck is full, and take it to New Jersey.

    Melanie Pipkin, a spokeswoman for the American Red Cross, confirmed that “well-intentioned, yet inappropriate” donations can divert relief groups and governments.

    The Red Cross said that by Friday it had raised $117 million in donations and pledges, and the Salvation Army cited $5 million.

    NBC and ABC held campaigns that brought in a combined $40 million. Some would-be participants in the canceled New York City Marathon turned a day of running into a day of service.

    Lady Gaga donated $1 million, one of many celebrity-driven efforts. The Marshall Tucker Band is loading up a tour truck in South Carolina to ship goods; comedian Louis C.K. is planning a benefit show in New York City’s hard-hit borough of Staten Island.

    A group of Philadelphia-area businesses is sending 7,500 boxed lunches to the Jersey shore for victims and volunteers. The Humane Society of America and some corporate partners are donating 40,000 pounds of food and medicine for displaced pets.

    Despite relief organizations’ advice, some people are still taking matters into their own hands because they can’t stand to see suffering.

    In Towson, Md., Lee Giroux isn’t being picky about what will be accepted at a fundraiser, featuring most of Baltimore’s food trucks, scheduled for Saturday. Anything people want to send, she said, she’ll take.

    Among the items she’s asking people to provide are grills and charcoal to cook for aid workers. Her plan is to take a caravan of trucks from place to place unloading whatever is needed.

    Giroux, a New Jersey native, said she has been speaking with people in the state’s Berkeley Township, where her father lives. She has heard from officials and acquaintances there that many more supplies are needed, and she’s not buying that the established groups have distribution under control.

    “The Red Cross can’t keep up with the demand,” she said.


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    7 Comments
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    a_yid
    a_yid
    11 years ago

    everyone should do anything they can to help, all this is, is the big guys like, the red cross, salvation army ….. acting like they are the only ones that know how to handle this, and trying to get all money donations, donated to them

    if they have already collected $117 MILLION why are they even talking about anything hand out the cash and shut up
    i would love for them to open their books in a month or so and lets see where all the $$$$ went

    MBYIsrael
    MBYIsrael
    11 years ago

    Why would any of this stuff not be wanted? There are poor people who may not have lost everything but who are in need of many items. The clothing shouldn’t be piled. People donating should sort it and there should be piles for men, women, boys, girls and babies. Making such a huge pile with no volunteers to do the work guarantees a lot of it will be ruined. While people may not need vases, they can use vacuums if they have a house still and certainly pots and pans if everything was lost.
    The US needs to go thru more hard times if you think this stuff is unwanted by people who can’t afford to go buy all the furnishing for basic housekeeping.
    Y’all are totally spoiled if that’s your attitude.

    11 years ago

    When you donate money to the Red Cross, you donate to the Red Cross–not to the disaster victims. The Red Cross feels no obligation to use Sandy-donated funds to help Sandy victims. Katrina-donated funds were in fact used to refurbish Red Cross headquarters and for similar administrative purposes. I lost everything in Katrina, and the total help I received from the Red Cross was one bottle of water. I did apply to the Red Cross for the assistance they claimed to be providing (at best a couple hundred dollars) and was treated with rudeness and disdain. I had evacuated before the storm to a motel in Baton Rouge (else I would have died), and many rooms in the motel were taken up by Red Cross volunteers, when they should have been available to those leaving New Orleans after the storm. The volunteers were elderly folks who went around saying, “There, there, dear” and had no emergency skills at all. The Red Cross distributed mops, buckets, and bleach to people whose homes had been reduced to matchsticks. Useless! I wouldn’t give the Red Cross a dime. Look for local charities with low/no overhead who are actually assisting people and give them CASH.

    rationalman
    rationalman
    11 years ago

    MBY ….ok…so your job is to find those volunteers that want to spend 8 hours a day to sort through all that stuff — much of it sent in by well intended individuals – but should have been thrown out in the garbage a long time ago. The amount of time required to sort through all the stuff is unimaginable. additionally once sorted how to you get it to the victims in a presentable manner. do you own a warehouse near the disaster area that you can donate we can use it as a display center for people to come there and shop? so please get back to me …i could really use your help on the above mentioned items!

    Ariela
    Ariela
    11 years ago

    Should be obvious to all the Red Cross is not a good org. Look at how they treat Israel.