Brooklyn, NY – AlphaPhone a New York based telephone service provider announced last week with the NY State Public Service Commission that they are exiting the telecom market by Oct 30th 2008 and that all customers local and long distance service will be automatically switched on Oct. 23, 2008 to a new telephone company called Connectel, or they can switch to the phone company of their choice.
Subscribe to our Daily Roundup Email
The shut down of AlphaPhone will affect thousands of Frum customers, in Boro Park, Flatbush, Crown Heights, Williamsburg and Monsey.
Another phone service called Xchange Telecom, a facilities based telecommunications company, that already services thousands of satisfied business and residential customers has informed VIN News that they have launched a major marketing campaign to inform all AlphaPhone customers and to welcome them with a special promotion to join the Xchange Telecom family.
Mendel West, President/CEO of Xchange Telecom said today, “I welcome all AlphaPhone customers to the Xchange Family. Come to Xchange®, where you don’t have to sacrifice value in order to enjoy stability and the comfort of knowing that you are with a phone company that actually cares about you.
As a Brooklyn based company providing service to thousands of satisfied small and medium sized business and residential customers in New York and New Jersey, we pride ourselves on our dedicated customer service, customized calling plans and a state of the art network offering cutting edge telecommunications products and services to our customers.”
AlphaPhone customers should go directly to their website to take advantage of this special promotion. Or call (212) 444-1000
U/D 5:00 PM
Executives of Connectel contacted VIN News this afternoon To clarify the situation.
The facts regarding the transfer of service to Connectel from Alphaphone are the following:
Service will be transferred seamlessly to Connectel.
Prices and rates for your phone service will remain the exact same.
All Features and services will continue to work without disruption.
There will be no increase or change in price.
No Action is necessary to ensure your smooth transfer to Connectel.
No Dialtone will be lost for even one moment.
“We fully understand and recognize that other companies wish to solicit customers.” said Jack Greenberg VP of Connectel. “We respect the right for each and every company to advertise with honesty” “Trying to deceive and scare customers is something that we would hope does not happen in our community.” Said Mr. Greenberg
I am an alphaphone customer,, thanks VIN for letting me know that I need to switch services.. They did not bother to let me know that I will have to switch. Can ppl please tell me which cable source they use for fone services?
Xchange is the way to go! Very professional and solid company.
Clicked on the link to Xchange and the promotion includes free calls to Kol Mevaser. Is this a joke?
Chani, please check your mail before posting. I’m an Alpha phone customer, and i got an official notice in the mail on Shabbat from Alpha.
now I just have to decide which provider to choose.
Xchange is the way to go !!!!!!!!!!!!!!!!!!!!!
I am an alphaphone customer and i received a letter from them saying that they are closing but you dont have to change you will be switched to connectel
to 11:40 :
fyi: Alpha Phone charged for calls to certain hotlines INCLUDING KOL MEVASER AND KOL HALASHON- .005 cents check your bill if you dont believe me.
Who is the owner of Alpah?
I used them for VOIP years ago and got disconnected a lot. Tech support sounded like it was forwarded to some kids on cell phones. I switched to another company and lost dial tone once in two years, I had to unplug and replug.
Alpha used to be Connectel
I have been a very satisfied Connectel customer for over 5 years. They have a very good customer service and repair department. I dont know what the fuss is about. Alphas customers will be happy with Connectel as I have been
1:43
it looks to me this is a promotion not a “fuss”. It looks to me that you guys could only GAIN from this IMHO
I am using Connectel for many years on ten lines and I am very satisfied
Connectel is a great company with great service. Why exchange telecom? Is exchange so great? Their just trying to steal alpha/connectel customers. .
for the BEST service use verizon.
Today at 05:44 PM
You’re so wrong.
Verizon has the worst ratings.
Xchange is gr8!
Plus, they have great deals for DSL with Koshernet
verizon has the best fiber optic internet connection NO ONE CAN BEAT THAT
hey the fed needs to bail out AlphaPhone for $85.000.000.000
exchange is good too
AlphaPhone was great. Really brought the prices down.
Xchange is more anchored. And you can get DSL with KosherNet. Or switch to a Verizon combo package, include DSL and separately get KosherNet’s KleenWeb