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Chicago - Lawsuit: Starbucks Overfills Cold Drinks With Ice

Published on: May 2, 2016 11:40 AM
By: AP
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FILE - A woman holds a Frappuccino at a Starbucks store inside the Tom Bradley terminal at LAX airport in Los Angeles, California, United States, October 27, 2015. REUTERSFILE - A woman holds a Frappuccino at a Starbucks store inside the Tom Bradley terminal at LAX airport in Los Angeles, California, United States, October 27, 2015. REUTERS

Chicago - A federal lawsuit claims Starbucks regularly overfills its cold drinks with ice instead of using the advertised amount of coffee or other liquid in its plastic cups.

The lawsuit was filed last week in Chicago on behalf of Stacy Pincus, a local woman who accuses Starbucks of misleading consumers. The lawsuit alleges that an iced beverage advertised at 24 ounces contains about 14 ounces of fluid, and that ice isn’t a fluid or beverage.

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“A Starbucks customer who orders and pays for a cold drink receives much less than advertised — often nearly half as many fluid ounces,” the lawsuit states, adding that the practice is “by design and corporate practice and procedure.”

Starbucks said the lawsuit is without merit.

“Our customers understand and expect that ice is an essential component of any ‘iced’ beverage,” Starbucks spokesperson Jaime Riley said Monday. “If a customer is not satisfied with their beverage preparation, we will gladly remake it.”

The lawsuit seeks class-action status, which could allow it to cover customers for the last decade. Among other things, the lawsuit seeks damages, restitution and attorneys’ fees.



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Read Comments (11)  —  Post Yours »

1

 May 02, 2016 at 11:52 AM Anonymous Says:

Nowadays in this country they can get enough insane jurors 2 make Starbucks pay everybody in the United States $20 to satisfy this crazy woman this lawsuit

2

 May 02, 2016 at 12:15 PM puppydogs Says:

Liberals

3

 May 02, 2016 at 02:08 PM sane Says:

Lawyers need gaudy homes and fancy cars, or else, they have no reason to exist. Hence, the lawsuit.

4

 May 02, 2016 at 05:14 PM DMD45 Says:

Just order your drinks without ice--b'li kerach !!! דמד

5

 May 02, 2016 at 06:35 PM Moish Says:

They had this one coming to them. They put in a very highly disproportionate ratio of ice to coffee and tea in their iced drinks. It's about time this ripoff is corrected.

6

 May 02, 2016 at 08:47 PM Anonymous Says:

Reply to #4  
DMD45 Says:

Just order your drinks without ice--b'li kerach !!! דמד

Doesn't help in Starbucks, they still fill the cup only half full. Now instead of having ice, you have a half empty cup. This woman is 1000 percent correct and may she be MATZLIACH in her lawsuit.

7

 May 02, 2016 at 09:26 PM yaakov doe Says:

Doesn't the lawyer realize that ice is frozen liquid that mets and returns to a liquid state? The client is probably a Trump supporter,

8

 May 02, 2016 at 09:29 PM bennyt Says:

Jews who keep kosher strictly should not buy any prepared beverage in Starbucks including plain coffee. The goyim who work there do not know anything about the kosher consumer and they prepare non kosher food items with the same utensils, sinks, etc. as the coffee items.

9

 May 02, 2016 at 11:31 PM Esther Says:

Reply to #5  
Moish Says:

They had this one coming to them. They put in a very highly disproportionate ratio of ice to coffee and tea in their iced drinks. It's about time this ripoff is corrected.

No one is forced to go to Starbucks-this is beyond ridiculous.

10

 May 02, 2016 at 11:33 PM Esther Says:

Reply to #6  
Anonymous Says:

Doesn't help in Starbucks, they still fill the cup only half full. Now instead of having ice, you have a half empty cup. This woman is 1000 percent correct and may she be MATZLIACH in her lawsuit.

If I charge a hundred dollars for a cup of ice with a little coffee in it and you choose to buy it,that's on you!

11

 May 03, 2016 at 12:18 AM markar Says:

Great idea, my hot coffee I buy at Starbucks contains over 99 percent water. Where can I start a class action

12

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