Rochester, NY – Kodak Drops From Better Business Bureau.

Business News.

Rochester, NY – Eastman Kodak resigned its membership in the Council of Better Business Bureaus, the umbrella organization for the Better Business Bureau system begun in 1912, counted Kodak Co. among its founding members in 1971. With 2.7 million registered business members in the United States and Canada, Better Business Bureau Inc. handled 1.2 million complaints about goods and services in 2006 and helped resolve more than two-thirds of them.

It said Kodak has long refused to accept or respond to consumer complaints submitted by the Upstate New York Better Business Bureau, prompting expulsion proceedings in December by the council’s board.

“Every member of the BBB system is required to make a good-faith effort to resolve consumer complaints filed with the Better Business Bureau,” said Steve Cole, the council’s chief executive. “To do otherwise is to abdicate their commitment to helping advance trust in the consumer marketplace, the key focus of the BBB [FOXnews]